Portofino Colours Your Curves….
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We have a simple, no fuss returns policy. You can return items up to 30 days from the purchase date, so if you need to return items for any reason here’s what to do.
Please return your unwanted garment to:
Portofino Australia Pty Ltd
PO Box No 6383
Fairfield Gardens QLd 4103
If you need to exchange a size please contact us by either emailing us or ringing so that we can ensure that we have your size. Please post the garment back by normal mail, and enclose a letter telling us what you want us to do. We are happy to cover the price of postage to you for exchanges; however you will need to pay for the postage back to us.
All items are inspected prior to posting, however if you believe your garment has a fault, please specify this when returning it to us. We will reimburse your return postage on any faulty or incorrect items received.
We are happy to issue you with a refund in the case of a manufacturing fault.
PO Box 3277
South Brisbane, QLD 4101
07 3844 0624
M – F : 8am–5pm
Sat : 11am–2pm
Sun : Closed